The Presenting/Collecting Bank contacts the Importer to provide details of the schedule and documents sent to them from the Remitting Bank. The documents are held by the Presenting/Collecting Bank and will not be released until the terms given by the Exporter have been met.

It is important to note that the Presenting/Collecting Bank is acting as agent for the Exporter. This contractual agency agreement overrides any relationship the Presenting Bank might have with the Importer. The Presenting Bank must only act in accordance with the instructions contained in the schedule.